Information Text on the Protection and Processing of Personal Data

At TRANDA CARE MedTravels  , the privacy and security of your personal data is one of our top priorities. This Disclosure Statement has been prepared to explain the purposes for which your personal data is collected, how it is processed, with whom it may be shared, and your rights, within the scope of Personal Data Protection Law No. 6698 ("KVKK") and relevant international data protection regulations.

1. Data Controller

As the data controller, your personal data is processed by TRANDA CARE MedTravels  within the framework specified below .

2. Processed Personal Data

The following personal data may be processed:

• Identity Information (Name, surname, passport information)

• Contact Information (Phone, email address)

• Health Information (Medical information required for the treatment process)

• Travel Information (Flight and accommodation reservations)

• Visual and Audio Data (Interview records, document photographs)

• Web Usage Data (IP address, cookie information)

3. Method and Legal Reason for Collection of Personal Data

Your data is collected through website forms, email, phone, WhatsApp, online consulting platforms, and physical documents.
Our purposes for collection are as follows:

• Planning and executing the health tourism process

• Providing logistics services such as flights, hotels and transfers

• To fulfill legal obligations

• Measuring and improving service quality

4. Transfer of Personal Data

Your personal data will be processed only for the purposes mentioned above and by taking the necessary security measures.

• Contracted hospitals and healthcare organizations

• To travel and accommodation service providers

• It can be transferred to authorized public institutions and organizations.

5. Storage Period of Your Personal Data

Your data is stored for the period specified in the relevant legal regulations and is securely deleted, destroyed or anonymized at the end of that period.

6. Your Rights Under KVKK

As the data subject whose personal data is processed, you have the following rights in accordance with Article 11 of the KVKK:

• Learning whether your personal data is being processed

• Requesting information about it if it has been processed

• Learning the purpose of processing and whether it is used appropriately

• Learning about third parties to whom data is transferred, either domestically or abroad

• Request correction or deletion of data

• Request compensation for damages if processing is unlawful

To exercise these rights, you can contact us at [ iletisim@trandacare.com ] .

7. Security Precautions

Your personal data is stored with technical and administrative security measures to protect against unauthorized access, loss, misuse, disclosure, alteration and destruction.

TRANDA CARE MedTravels is committed to providing transparent, reliable and law-compliant healthcare services to all its users.